Privacy Policy

Last updated: January 1, 2025

At SafeCureHome, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website at safecurehome.com or make a purchase from us.

INFORMATION WE COLLECT

When you visit our store we may collect the following information:

  • Your name, email address, shipping address and billing address when you place an order
  • Your payment information — note that we do not store your full card details, all payments are processed securely through Shopify Payments or PayPal
  • Your phone number if provided at checkout
  • Information about your browser, device and how you interact with our website
  • Your IP address and general location

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfil your orders
  • Send you order confirmation and shipping updates by email
  • Respond to your customer service enquiries
  • Send you marketing emails if you have opted in — you can unsubscribe at any time
  • Improve our website and product offerings
  • Comply with legal obligations

SHARING YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information with:

  • Our fulfilment partners and suppliers solely for the purpose of delivering your order
  • Shopify, our ecommerce platform provider, who helps us run our store
  • Google Analytics to help us understand how customers use our website
  • Payment processors including Shopify Payments and PayPal to process transactions securely

COOKIES

Our website uses cookies to improve your browsing experience, remember your cart and help us understand how visitors use our site. You can disable cookies in your browser settings however this may affect your experience on our website.

YOUR RIGHTS

You have the right to:

  • Access the personal information we hold about you
  • Request that we correct or delete your personal information
  • Opt out of marketing communications at any time by clicking unsubscribe in any email we send
  • Request that we restrict how we use your data

To exercise any of these rights please contact us at safecurehome@gmail.com and we will respond within 5 business days.

DATA SECURITY

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. Our website uses SSL encryption and all payment processing is handled securely by our payment providers.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.

CONTACT US

If you have any questions about this Privacy Policy please contact us at safecurehome@gmail.com. We aim to respond to all enquiries within 24 hours, 7 days a week.